Employers

Artificial Intelligence (AI) and Automation Practitioner

Develop practical skills to identify, design, and deliver AI-enabled automation and workflow improvements that boost productivity and operational excellence.

Part of our IT Courses

 

IT support apprenticeship for employees, funded by the Apprenticeship Levy in the UK

Course Overview

Equip your employees with the real-world skills to transform organisational processes through thoughtful application of AI, automation and digital tools. This programme empowers learners to analyse workflows, prioritise improvement opportunities, build and configure low-code/no-code solutions, and support responsible adoption of AI and automation technologies across business functions. Apprentices will apply AI responsibly, drive operational efficiency and support continuous improvement aligned with organisational goals.

Core Capabilities

Business Process Analysis

AI & Automation Evaluation

Low-Code/No-Code Solution Design

Workflow Implementation

Change Support & Adoption

Data-Driven Decision Support

Ethical, Safe & Secure AI Use

Stakeholder Communication

Organisational Benefits

Enhanced Operational Efficiency:

Empower your workforce to streamline workflows, reduce manual tasks and deliver measurable productivity improvements that free up time for high-value work.

Agile Digital Transformation:

Build internal capability to adopt and scale AI and automation solutions strategically, rather than relying solely on external consultants.

Responsible Innovation:

Ensure your organisation uses AI and automation safely, ethically and in line with legal and governance frameworks, reducing risk and building stakeholder trust.

Stronger Data-Driven Culture:

Drive better decisions and continuous improvement by equipping teams with the mindset and tools to evaluate evidence and performance outcomes.

Curriculum Plan

Phase 1
Module 1
Introduction to AI, Automation and Business Fundamentals
  • Understand AI and automation concepts, business fundamentals and organisational drivers.
    Analyse workflows and processes to identify inefficiencies and opportunities for improvement.
Module 2
Tools, Platforms and Evaluation Techniques
  • Explore automation and low-code/no-code tools, assess suitability and risks, and prioritise solutions that align with organisational needs.
Module 3
Responsible AI & Digital Ethics
  • Understand ethical considerations, data security, privacy, bias mitigation and legal frameworks crucial for safe and compliant AI and automation deployments.
Phase 2
Module 4
Workflow Design & Solution Prototyping
  • Design simplifiable processes and build implementable workflows.
    Configure solutions such as automations and AI-powered tools to solve real business problems.
Module 5
Testing, Documentation & Quality Assurance
  • Develop, document and test integrated digital solutions.
    Evaluate performance, refine workflows and ensure solutions meet operational requirements.
Phase 3
Module 6
Adoption, Training & Collaboration
  • Facilitate adoption of solutions, including training stakeholders, supporting change and delivering user guidance.
Module 7
Communication & Stakeholder Engagement
  • Communicate progress, collaborate across teams and maintain effective reporting to managers and key stakeholders.
Module 8
Continuous Improvement & Performance Monitoring
  • Monitor, refine and measure the impact of AI and automation solutions using productivity and efficiency data.
    Support ongoing evaluation of trends and emerging technologies.
Gateway and independent preparation for end point assessment (EPA) 18-21 Months
  • Showcase project portfolio
    Present evidence of implemented solutions
    Participate in professional discussion and reflective evaluation

Monthly Delivery Model

Structured Learning - 8 Hours
2 Hours

Tutor-Led Session

Interactive online session led by a tutor to introduce key concepts, build foundational knowledge, and provide targeted support aligned with the module.

1 Hours

Personal Development

Activities and discussions focused on applying learning to real-life scenarios, enhancing professional growth and soft skills.

2 Hours

Research and Development

Independent learning time dedicated to exploring relevant topics, conducting research, and expanding understanding beyond the core content.

3 Hours

Assignments and Assessments

Time allocated to completing tasks, assignments, and formal assessments that demonstrate knowledge, understanding, and progress.

Workplace-Based Application - 18 Hours
10 Hours

Work-Based Tasks

Structured activities designed to reinforce and apply learning directly within the apprentice’s job role, ensuring relevance and context.

8 Hours

Independent Applied Learning

Integration of newly acquired skills into day-to-day responsibilities, enabling continuous learning through practical experience in the workplace.

Approx 26 hours per month

How We Ensure Success

Measurable Impact

With government-funded workforce training, employers see reduced downtime, better staff retention, and higher IT efficiency at minimal cost.

Applied Learning

Training is customised to your business needs, with flexible delivery to fit seamlessly into operations.

Guided by Experts

Apprentices receive continuous support from a dedicated account manager and IT tutor.

Transform Careers

Upskilled employees gain the confidence to take on greater IT responsibilities, sparking innovation and long-term loyalty.

Key info

Level 4

Artificial intelligence (AI) and automation practitioner

Rated outstanding by Ofsted(opens new window).

Duration

Typical duration: 18 months

Eligibility Requirement

Age: Applicants must be 16 years or older at the start of the apprenticeship.

Right to Work: The individual must have the legal right to work in England and be employed in a role that supports their apprenticeship.

Residency:

  • Must have been ordinarily resident in the UK (or EEA, if applicable) for at least 3 years prior to the apprenticeship start date and must have the right to live and work in the UK for the full duration of the apprenticeship.
  • Post-Brexit, EEA citizens must have settled or pre-settled status.

Employment:  The apprentice must be employed in a role relevant to the apprenticeship standard or start a new job that fits the programme content.

Education:

  • GCSE Grade 4/C or above in English and Maths is the desired benchmark.
  • If not already achieved, Functional Skills Level 2 in English and Maths must be achieved before EPA. (if applicable)
  • Note:Functional Skills training and assessment is funded as part of the apprenticeship for eligible learners.

No Dual Enrolment: Apprentices must not be enrolled on another training programme funded or non funded at the same time as the apprenticeship.

Role Relevance:The apprentice’s role must allow them to develop the knowledge, skills, and behaviours outlined in the standard.

New Learning:

  • The apprentice must not have previously achieved the same or equivalent learning outcomes as covered in the apprenticeship.
  • Prior qualifications in related areas do not necessarily make a learner ineligible, unless they significantly overlap.

Fully- or Co-funded

Eligible for full Levy funding

Price: £18,000